Once you sign in to your account, you can create your first API key via the "Create new API key" button below:
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In the process of creating the API key, you need to first choose the service, give a name to your API key and assign credits to this key (if available). The last step is not mandatory and you can assign the credits later on:
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In the section API keys, you will discover all the important information about your API key - including links to documentation, the API url and API key hash. Simply click the "Show Key" button to reveal this information:
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When you first register your account with us, you will automatically receive 100 free credits that can be used for initial exploration and testing. You will find them in the section Credits, and assign them to the API key (if you have not done so when creating it).
Here, you can assign and unassign the credits, move them between the API keys as needed, and Top up - purchase more credits.
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Alternatively, within the API key details, you can view the current credit balance and opt to transfer credits to that key:
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Please ensure to allocate credits before starting the identification process to avoid identification failure from insufficient credits. With that said, each API key needs to have credits available to successfully process the identifications from your users. You can also set up the usage alerts and limits if needed (please see the section Can I set up usage alerts and limits? for reference).
If you have several API keys, please make sure to assign credits to each of them accordingly.
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First, fill in the billing information in the section Orders:
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As soon as we receive and approve your billing information, you will receive a confirmation email. This process usually takes a few hours but it may take up to 3 business days, so please plan accordingly.
As soon as your billing information is approved, you can create and pay your first invoice in the same section, Orders.

Next, simply estimate the amount of credits that you will need, and the system will calculate the best offer. At the same time, you can select if the credits will be transferred to a particular API key, or they will be unassigned - you can assign them to the API key later on.
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Please note: the minimum amount of credits is 1.000 and the credit expiration is 3 months (for purchases over 30.000 credits - please see our Pricing for reference), therefore, you should not be purchasing large quantities with the plan of using them over a long period of time. The credit purchase is automatically in a thousand, please make sure you note it and double-check the actual price before creating the order (for 5.000 credits, you just need to enter 5).

Once your order to pay is created, please select the option Pay by card for credit card payments, or download the invoice for payment via bank transfer or PayPal (least preferable).
It's important to note that payments made via bank transfer may take up to 2 business days to process. Therefore, if you require additional credits urgently, it's advisable to avoid this payment option especially before the weekend, and opt for credit card payment instead.
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As soon as your payment is received, the credits will be automatically applied to your account and they will be either Unassigned in the Credits section, - or applied directly to your desired API key that you selected when creating the purchase order.

To save the credit card details for future purchases, please navigate to section Orders of the Admin panel, where you will see an option to add payment method:
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Once done, you can use this credit card for your next payment with just a few clicks, after generating your order to pay:
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Please note: you would need to have your billing information submitted and approved in order to use this feature.

You can see the current amount of credits available in the Credits section of your Admin panel, each API key, or via /usage_info endpoint (see the documentation).
The credit expiration is shown in the same section - when applicable (if you purchased more than 30.000 credits on your account).
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With your first payment, the notification is automatically set up on the 10% value of your credit purchase. For example, if you purchase 5000 credits, you will be notified via email, when your credit availability reaches 500, and you can purchase additional credits.
‍You can find and update this setting in the section API key - details and set up the threshold on which we will send you the notification email that your credits are running low.
These notifications are sent out once per day and we recommend to set them to a higher threshold, to avoid last minute credit depletion.
We will send these notifications 3 times and if no purchase of new credits is made (no action is taken) before the 3rd notification, they will be automatically turned off after this final notice. You are welcome to set them back up again as needed.

You can set up daily, weekly, or monthly usage alerts and limits in the section API key - details. The time ranges are 'rolling' - they are exactly 1, 7, or 30 days before the current time.
These features can help you manage your credits effectively:

Usage alert - allows you to monitor the activity on the API key, and you will receive an email notification when the set threshold is reached. Identifications will continue to be processed even after reaching the set limits - this setting has a notification purpose.

Set up the usage alert to get a general overview of your credit usage, monitor account activity to meet your targets, and help you plan accordingly.

Usage limit - set a fixed amount of credits you plan to spend within a specific time period. This feature will allow you to control your credit usage - even if you have the credits available, the identifications over this set limit will not take place. This setting has a limitation purpose.

Set up the usage limit to prevent credit misuse and instant multiplication of the consumed credits.
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